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EductradeOperations Department

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The Operations Department (OD) at Eductrade serves to direct and control the product and service production processes offered to customers.

The Operations Department arose from the functional integration of the two Technical Areas which had been the company's traditional lines of business: Healthcare and Education.

The Operations Department (OD) at Eductrade serves to direct and control the product and service production processes offered to customers.

In general, the basic OD activities are:

  • Defining the strategy for each project, in line with the company's general strategy.
  • Designing the processes and activities required for the proper implementation of the projects.
  • Managing the resources to be involved in the implementation and their distribution according to the time scales and in the manner (together with the Training and Consultancy Department) set out in the quality schedules and plans. Guaranteeing compliance with the production schedules and plans.
  • Using reliable international communication and transport networks, with the prevalence of "just in time delivery" over "large shipment delivery", thus minimising inventory costs).
  • Direct involvement of suppliers as "partners", avoiding the traditional concept of a "supplier".
  • Improving the quality of products/services.
  • Defining increasingly flexible service production processes, aiming at "customisation" rather than standardised products.

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