Quality and Regulations

Social Quality and Medical Device Policy

Identify customer needs and expectations.
Deliver goods and services in line with the latest developments, bringing value to customers and a competitive edge to the company.
Efficiently manage projects while properly planning ahead for any problems that may arise, and closely tracking and monitoring all operations.
Raise awareness, share information and provide training for full cooperation of all company staff and suppliers on ensuring the quality of projects and goods and services delivered to customers.

Meet all legal and regulatory requirements applicable to the company and its industry, along with respecting the rule of law and legislation in the countries where it operates.
Outfit customers with safe and effective medical devices and equipment in compliance with standard requirements and traceability and customer needs.

Eductrade has been UNE-EN ISO 9001-certified since January 2005..

Eductrade is one of the first companies in Spain to be UNE-ISO 37001-certified for its Anti-bribery Management System.

Eductrade follows a zero-tolerance policy for any type of corruption, saying no whether in the public or private sector. Here it has laid down operating principles and rules of conduct (Code of Ethics) to be observed by all staff, governing body members, senior management, and suppliers and contractors, no matter their position or role.
Eductrade welcomes its partners, employees, customers, suppliers and providers to speak up about misconduct, wrong-doing and inappropriate situations that may lead to a failure to comply with the rules, whether that involves criminal behaviour or not.

To this end, it has set up a Whistleblower Hotline, for reporting misconduct. This is crucial for the company’s Code of Ethics to be fully effective and foster continuous improvement.
The Compliance Committee will handle any messages and ensure everything reported remains confidential and anonymous throughout the entire process.

UNE-EN ISO 14001 and 50001.
Certificación de Sistemas de Gestión Ambiental y Energética

Environmental and Energy Management Systems Certification
properly identify customer needs and expectations during project examination and preparation.
Be environmentally friendly: continuously assess its environmental performance, monitoring and managing how it protects the environment, including pollution prevention, energy, waste, emission and discharge monitoring, and lastly encouraging all Eductrade staff to come together and play their part.

Company-wide commitment to continuously improve environmental and energy performance through planning, development, monitoring and assessments.
Maximize energy efficiency by identifying, assessing and managing company energy use for a lower energy footprint. Furthermore, management advocates purchasing energy-efficient products and services and designing for improved energy performance.

Eductrade’s Information Security
Management System is
UNE-EN ISO/IEC 27001:2017-certified.

Set information security targets for continuous improvement, harmoniously and effectively managing information security risks, as well as for ensuring the integrity, confidentiality and availability of the information handled by our services and/or products, including personal data.

Train and raise staff awareness and ensure compliance with company information security and personal data protection policies and good practices, which keep pace with the technological and social changes in how we use information and communication technologies.
Promote a corporate culture based on information security and proper personal data protection.